*All holidays have a minimum hire of 1 week, including Easter, half terms, Summer Holidays and Christmas due to high demand.*

Your Responsibility

Once you have confirmed your rental date, you will need to be on site to assist us when taking the delivery and provide us with safe access and clear instructions unless otherwise agreed. You must provide working electric  (mains, no extension leads – the lead is 7m) and water supply with a hose which is located near to the set up area. Please let us know where the soakaway area is for when we pick up.

The area of set up will need to be relatively flat and clean, away from sharp objects. The hot tub and all accessories will become your responsibility after set up. It is also your responsibility to ensure the area is strong enough for the hot tub, and any damage from the weight will be your responsibility.

Keep cats away from inflatables, any holes made will be your responsibility, please locate the hole and mark before pick up.

Accidents & Injury

As the hirer, you accept and acknowledge that you take full responsibility for the use and users of this hot tub at all times.

CHILDREN UNDER THE AGE OF 16 MUST BE SUPERVISED AT ALL TIMES.

Pregnant ladies must seek medical advice before using a spa.

Do not use any electrical items within five feet of the hot tub including mobiles.

Health & Safety

Please enter the spa with safety in mind at all times, checking the temperature first.

Do not jump in or out or dive into the hot tub.

The hirer accepts responsibility for all who use the hot tub that they are in sound medical health and not impaired by alcohol or drugs.

The hirer takes responsibility for making sure the hot tub cover is secured back on the tub when not in use. This will stop the spa losing heat and keep the hot tub secure from accidents when not in use.

At more than 37.5c you should not spend more than fifteen minutes in the hot tub.

Pregnant women and persons with heart disease, circulatory problems, diabetes or low or high blood pressure should consult a doctor before using the hot tub.

We recommend that you contact your household insurance company to inform them of this hire and ask them to provide cover. Hawkers Hot Tub Hire is also fully insured for public liability and use during hire.

General Use, Upkeep & Chemicals

Do not switch the power off.

If the power gets accidentally turned off or a power failure occurs please turn it back on in the same way in which you were shown in your demonstration or on the guide sheet provided.

We will bring you enough chemicals for the duration of your hire, you must use them to keep the spa hygienic. It’s really important that everyone is clean when entering the spa. All traces of dirt grease, make up, moisturisers & creams must be removed before using the spa.

The hirer takes responsibility that users are clean when using the hot tub. Please do not wear fake tan when entering the hot tub as this may stain the hot tub and dirty the water. Any damage from fake tan or other heavy stains will incur a £30.00 charge.

DO NOT USE bubble bath or soaps, washing up liquid or any other chemicals within the spa. This also means products such as glitter, body paints etc. These chemicals or foreign objects will ruin the pump. If this occurs it will be classed as gross misuse and we will be looking to reclaim the costs. If we have to come out to the hot tub whilst on hire to rectify a fault and the fault is found to be down to misuse there will be a £50.00 call out charge.

The hot tub will maintain temperature by itself; although during periods of heavy use or when the cover is removed for an extended period there will be a fall in temperature. Staying out of the hot tub and replacing the cover will allow the water temperature to rise to the desired level. To change water temperature simply press pad down for cooler and up for hotter.

The hot tub is designed for 7 people. Overloading the hot tub can cause damage for which you will be liable. When using the hot tub, remove cover and store carefully.

Over filling the hot tub will cause it to overflow. Each person entering the hot tub will raise the water level by 5-7cm. When the bubbles/jets are activated the water level again rises by a similar amount.

When not using the hot tub replace the cover and leave the hot tub plugged in and switched on in order for the filtration/heating systems to work.

If a hot tub stops working you must notify us immediately so we can identify the problem as soon as possible and resolve it.

Lost, Stolen, Damaged Or Unclean Hot Tub

It is you the hirer who is responsible for returning the spa in the same condition in which you received it. You will be held responsible for a lost, stolen or damaged whether it’s minor damage or damaged beyond economical repair. This is including the music system provided and any other added items.

Our Right of Access

I the hirer do hereby give Hawkers Hot Tub Hire the right to enter the premises or land where the hot tub will be set up on the agreed date and time of the collection.

Deposit

There is a 20% deposit to secure the booking. If cancelled this is non-refundable. If you would like to change the date, we can see if there is availability and there will be no extra charge.

Social Media

There are times when we will take photos of the set up to put on our social media accounts. It won’t show the house, mostly the set up with the backdrop. Please let us know if you would prefer us not to include your set up. But if you are happy, let us know your Instagram account so we can tag you!

Acceptance of goods and services from us implies that you have accepted our Terms & Conditions.